WE'VE GOT YOU COVERED
PEM's dedicated support staff is always available and ready to exceed your expectations when providing engineering, technical support, and commissioning services. We know how important these are to you and so we are committed to listening to your unique challenges and determine the best possible solutions to keep your plant up and running more efficiently. Whatever it is that you need, we've got you covered.
Our highly-skilled engineering staff is a team of innovators.
We use our engineering and problem-solving skills to design the best equipment for our customers that bolster their competitive advantage. Through many years of designing and engineering downstream equipment, we have acquired a deep understanding of the complexities that our customers face each-and-every day. This is why we make sure that every piece of equipment fits your line requirements and makes the most sense in meeting your unique challenges. We want to make sure that you have quality support through the entire end-to-end process (product design, engineering, programming, safety, commissioning, training, and ongoing product support).
PEM-designed equipment is designed for efficiency. We are committed to innovating our downstream solutions to best fit your needs, significantly eliminating downtime and lowering overall costs.
Nothing is more frustrating than high-tech equipment that’s impossible to operate. PEM took this into consideration when designing our easy-to-operate equipment and control panels.
TECHNICAL & PRODUCT SUPPORT
We are passionate about helping our customers, and so if you need help, we will be on the phone or in your plant doing whatever it takes (and makes the most sense) to keep your lines up and running.
Equipment commissioning is an important process that assures that your new PEM equipment will function as designed during the entire service life. Installation is performed by our commissioning team, which utilizes procedures developed from many years of field experience. Our qualified team will work quickly and efficiently to commission equipment around active operations while minimizing interruptions.
Our machines are designed and engineered, factory tested, installed, and then plant tested to ensure nothing is overlooked and that all the equipment and programming integrates seamlessly into your current production line. After the equipment installation and commissioning are completed, functional tests and adjustments of the equipment will be performed to ensure optimal and reliable operations.
THE RIGHT PARTS
WHEN YOU NEED THEM
With a dedicated spare parts team, we can get you what you need when you need it. We have many of our spare parts in stock and we can manufacture those that we don't on-demand. Submit your spare parts request online with our convenient online order form, or contact our spare parts team directly to get started on your order.